Billing Specialist

A company is looking for a Billing Specialist (Temp).

Key Responsibilities

Act as the first point of contact for customer billing inquiries via phone, email, or chat

Investigate and resolve billing errors or discrepancies in a timely manner

Monitor accounts receivable aging reports and perform proactive outreach to customers with past-due balances

Required Qualifications

High school diploma or GED equivalent

Minimum 1 year of customer service experience

Basic understanding of billing, invoicing, or financial transactions

NetSuite experience at an intermediate level or above

Proficient in Microsoft Office, especially Excel and Outlook