Enablement Specialist

About Interlace Health Interlace Health is a leader in providing innovative electronic forms, eSignatures, and workflow technology solutions for the healthcare industry.

Our platform integrates seamlessly with electronic health records (EHR) to improve patient experience, reduce costs, and streamline healthcare operations.

We are committed to driving efficiency and delivering high-quality solutions that solve the industry’s most pressing challenges.

Company Culture Interlace Health offers its employees the best of a small company atmosphere combined with the excitement of being a leader in the healthcare technology industry.

Our core values are centered around driving the success of our clients and the happiness of our employees.

Our employees are smart, motivated and diverse, and thrive in a company culture that, above all else, encourages new ideas, teamwork, and customer success. If you share these qualities and enjoy an entrepreneurial environment, we hope you'll apply today!

About the Role Are you passionate about helping people understand technology and get the most out of it?

We’re looking for an Enablement Specialist to bridge the gap between our products and the people who use them — creating clear, accessible documentation and delivering engaging training experiences that empower both internal teams and customers.

In this role, you’ll collaborate closely with product managers, engineers, and other subject-matter experts to bring our products to life through learning and enablement.

You’ll help ensure users don’t just adopt our products — they become advocates for them.

This is a remote, work from home opportunity, however, any applicants based in the St.

Louis, MO area would have access to our headquarters office space.

What You’ll Do Documentation Develop and maintain product documentation including user guides, release notes, FAQs, whitepapers, and knowledge base content.

Partner with internal teams to gather technical information and translate it into simple, accurate language.

Feed, structure, and validate product and knowledge data to support AI-driven systems and chat interfaces, enabling accurate and effective delivery of product information.

Maintain consistent style and standards across all documentation.

Continuously improve materials based on user feedback and support data.

Training & Enablement Design and deliver training programs (live, virtual, and self-paced) for internal teams, customers, and partners.

Create learning materials such as slide decks, videos, tutorials, and e-learning modules.

Lead onboarding sessions and workshops that help users confidently adopt new features.

Evaluate training effectiveness and refresh content based on learner feedback and evolving needs.

Collaboration & Impact Work cross-functionally with Product, Engineering, and Customer Success to align on messaging and priorities.

Help shape how we communicate complex information and ensure that all enablement content supports a great user experience.

What You Bring 3+ years of experience in technical writing, instructional design, or training delivery — ideally in SaaS or healthcare IT environments.

Proven ability to make complex ideas simple and engaging.

Strong written and verbal communication skills.

Experience using documentation and learning tools such as MadCap Flare, Articulate, Camtasia, or similar platforms.

Ability to manage multiple projects and deadlines in a fast-moving environment.

Bachelor’s degree in Communication, Technical Writing, Instructional Design, Education, Business, or a related field.

Familiarity with Digital Adoption Platform tools such as User Guiding , Gainsight, Pendo.

Why You’ll Love Working Here Impact :

• Your work directly empowers our users and teams to be more successful with our products.

Collaboration :

Growth :

Flexibility :

Note :

Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.   Note :