Enablon Support Specialist (23571-1) with exp. in L2 & L3 incidents support

Job Description

Job Description

This role is 100% Remote

Enablon Support Specialist

Domain expert on Environmental Sustainabality and Management, specialist on Enablon

Support Specialist with experience in ENABLON L2 & L3 incidents support

The ideal candidate will handle user incident management, manage access requests, monitor error messages, and ensure periodic validation of active clients. Additionally, responsibilities include conducting weekly, monthly meetings, ensuring deployment stability, and creating monthly KPIs on data completeness.

Essentials :

• Minimum 2-year experience in supporting / implementing Enablon software solution and 5-year experience in EHS domain
• Certified in Enablon [builder, shared function, IMS & Audit modules]
• Strong functional knowledge of EHS modules : Risk Management, Metrics, Health and
• Safety / Incident Management Systems, Audit and Shared Functions.
• Strong understanding of subject matter concepts related to environmental, health, safety, occupational health, and sustainability
• Good analytical and problem-solving skills.
• Good interpersonal, communication, and collaboration skills to work.

Preferred :

Software products.

and technical specifications.

functionality.

Safety / Incident Management, Audit and Shared Functions.

questions and issues resolution.

Prepare technical documents on processes and client communication, including support

instructions for addressing frequently occurring issues.

Timely and Quality delivery of project deliverables in accordance with the project.