Community Services Officer

BART Police Officer

Ride BART to a satisfying career that lets you both : 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Job Summary

This is a BART Police Officers' Association (BPOA) represented position. $31.27 / Hourly (Step 1) - $38.40 / Hourly (Step 5) BPOA Hourly Note : All external candidates will start at Step 1. All current BART employees and qualified individuals who are not yet BART employees. As assigned. Must be willing to work various shifts, weekends, holidays and overtime. Police Sergeant or a Police Civilian Supervisor. BART Police Department is a progressive agency and has been on the forefront and in some cases the model approach to training in the areas of fair and impartial policing, bias-based policing, crisis intervention, cultural competence training, and de-escalation training. The mission of the BART Police Department is to ensure a safe environment within our transit system, reduce crime through a highly visible police presence, and proactive enforcement of the law, and to promote public confidence by working in partnership with our stakeholders and the communities we serve. This announcement will be used to establish a pool of eligible candidates for vacancies that may occur within the next twelve (12) months. Under general supervision of police management, provides technical assistance to police personnel involved in safety and community service activities throughout the District. The work duties and responsibilities include issuing citations and warnings for parking violations, staffing a zone command office booth, patrolling parking facilities and assigned areas, and conducting surveys and special studies. Performs related duties as assigned.

Examples of Duties

• Issues citations and / or warnings for parking, standing or stopping violations; marks and authorizes the towing of unoccupied vehicles; researches and conducts inventories of unoccupied vehicles; operates parking control machines and examines parking control machine records.
• Monitors closed-circuit television; conducts periodic patrol sweeps of parking facilities and structures on foot or by vehicle.
• Answers questions and responds to complaints and requests for services and referrals from the public, other agencies and District departments; processes parking applications and permits.
• Directs traffic as needed; patrols assigned area and operates two-way radio; operates a motor (gasoline or battery powered) vehicle.
• Assists in crime prevention presentations; advises patrons and community organizations on crime prevention programs.
• Conducts surveys and inspections; conducts research studies, compiles statistics and analyzes data.
• Responds to non-hazardous criminal complaints, such as vandalism, petty theft and auto burglary; prepares designated crime reports at the direction of a patrol sergeant; compiles completed incident reports for records processing and makes follow-up contacts by telephone, letter, teletype or in person; retrieves and deposits lost, found and stolen property; testifies at legal proceedings.
• Maintains crowd control at the direction of a Sergeant during emergencies, special events or other gatherings, interprets and applies Police Department policies and procedures.
• Deals effectively with hostile and uncooperative people; reports situations requiring police or emergency assistance to a Sergeant or police dispatch.
• Provides office administrative support to the functional areas in the Police Department, such as the Detective Unit, Evidence, Crime prevention, Warrant Processing Unit, Communications Section, Traffic Unit, and the training and Human Resources Unit.
• Coordinates vehicle maintenance and repair by District shop personnel.

Minimum Qualifications

Possession of a High School diploma, GED or recognized equivalent. The equivalent of one (1) year of full-time verifiable work experience which primarily involved interfacing with the public in a customer or community service or volunteer setting. Must be physically able to walk up to one mile per day and stand for long periods of time. Nature of duties involves exposure to inclement weather. Must possess a valid California driver's license and have a satisfactory driving record. Must be able to work various shifts, weekends, holidays, and overtime. Working Conditions : Train and station environment; work in confined space; exposure to cold, heat and noise, inclement weather, foul odors, and high voltage. Requires maintaining physical condition necessary for standing for a prolonged period of time, and for walking, bending, stooping, sitting and climbing.

Knowledge and Skills

Knowledge of : Methods and techniques of dealing effectively with the public in routine and emergency circumstances Basic law enforcement organization, activities, terminology, rules, and procedures Local parking rules and regulations. Skill / Ability in : Developing and maintaining effective working relationships with those contacted in the course of the work Understanding and carrying out oral and written directions Maintaining accurate records Preparing accurate, clear and concise written reports Using initiative and sound judgment within established guidelines Remaining calm in emergency situations and providing clear, concise and understandable verbal direction and information

Equal Employment Opportunity

The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age, religion, national origin, disability, ancestry, marital status, military status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov. Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete / submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov / jobs.

Benefits

The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights : Medical Coverage (or $350 / month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees' Retirement System (CalPERS) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-5 weeks based on time worked w / the District) Holidays : Sworn Officers & Police Dispatchers : No floating holidays or observed holidays, but 6.6% pay differential provided above base pay rate Non-Sworn Staff : 9 observed holidays and 4 floating holidays Life Insurance may be available through employee union Survivor Benefits through BART Short-Term and Long-Term Disability Insurance may be available through employee union Flexible Spending Accounts : Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members.