ADMISSIONS MANAGER

Intake Manager

University Behavioral Center, a subsidiary of Universal Health Services, Inc. (UHS), is committed to providing intensive mental health services to children, adolescents and adults as well as detox and substance abuse programs for adults. Our mental health facility provides safe and effective inpatient treatment to assist individuals in leading more productive and fulfilling lives. The facility is located on a beautiful 14-acre campus in Orlando, Florida, and includes 112 licensed beds.

University Behavioral Center is looking for a dynamic behavioral health professional who is dedicated and passionate about providing quality services and care to our community. Under the direction of the Director of Intake, the Intake Manager assures smooth and orderly admissions into the hospital. Receives incoming admission inquiry calls, assesses patients for admission, and makes appropriate referrals. The Manager also participates in staff evaluation, shift leadership, and provides task assignment and accountability necessary to complete all admissions related duties for their shift.

Responsibilities

• Assist the Director of Admissions with managing the overall function of the admissions department.
• Supervise admission staff.
• Provide ongoing training, coaching, and professional development to ensure staff competency and adherence to best practices.
• Serve as acting Director in their absence.
• Oversee the intake and assessment process to ensure prompt and accurate evaluation of patients seeking behavioral health services.
• Coordinate with clinical, medical, and administrative departments to facilitate smooth patient transitions.
• Monitor daily admissions activity, including inquiry call volume, conversion rates, and occupancy trends.
• Support after-hours admissions protocols and ensure adequate coverage and responsiveness.
• Ensure all admissions documentation is accurate, timely, and compliant with local, state, and federal regulations.
• Generate and analyze reports on admissions metrics.
• Identify trends and make recommendations to improve patient access and service delivery.
• Assist in achieving department and facility goals, including census targets.
• Serve as a liaison between the admissions department and other departments.
• Maintain effective communication with referral sources, patients, families, etc.
• Participate in management meetings and strategic planning discussions.

Benefit Highlights for Full-time Positions :

Qualifications

Skills and Abilities :

About Universal Health Services

One of the nations largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the Worlds Most Admired Companies by Fortune; and listed in Forbes ranking of Americas Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

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At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.