Provider Services Representative I

Associate Provider Services Representative

Hours of Work : 8am-5pm

Days Of Week : M-F

Work Shift : Day

Job Description : The purpose of the Associate Provider Services Representative is multifaceted; it requires excellent interpersonal and communication skills, knowledge of managed care / health plans, and an understanding of the health care industry in order to effectively educate, communicate, share information, and facilitate relationships with Dallas Methodist Physicians Network (DMPN) physicians and their office personnel; Methodist Patient Centered ACO (MPCACO) physicians and their office personnel; and representatives of Methodist system hospitals and other facilities. Essentially, the job purpose is to foster collaborative relationships between all parties and in doing so advancing the mission, vision and values of Methodist Health System (MHS).

Job Requirements :

• Bachelor's degree preferred
• Must demonstrate a high degree of independence and be a self-starter.
• Must demonstrate the ability to respond to the expressed needs and concerns of physicians and office staffs, as well as initiate actions and proactively anticipate next steps.
• Must demonstrate well-developed communication skills, both oral and written, to enable strong interpersonal interactions with physicians and office staffs.
• Must demonstrate understanding of medical claims billing and coding practices.
• Ability to analyze problems / issues / questions and independently research to find answers.
• Ability to organize and set priorities to complete projects within a specified timeline.
• Ability to multi-task and adapt to changing priorities.
• Ability to maintain strict confidentiality.
• Proficient in Microsoft products : Outlook, Word, Excel, and PowerPoint.
• Work Experience : 1-5 years' experience in managed care or related field preferred. Marketing experience is a plus.

Job Responsibilities :

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America, Methodist has a network of 12 hospitals with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned :