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Service Writer

Service Writer

Hills Machinery - RJV EquipmentKnoxville, TN, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Job Description

Job Description

  • Employment Type

Full-Time

  • Benefits Offered

    • Dental, Life, Medical, Paid Time Off, Retirement, Vision

  • Compensation

    • $18 to $24 per hourWhy Work Here?Market leading products, great work environment, great team of employees to work with.

    Service Writer Position Description :

    Reports to : Service Manager

  • Greeting customers and writing up what work they want performed.
  • Will require unloading disabled equipment from customer trailer utilizing company provided forklift with necessary lifting equipment, such as strap or chains
  • Park dropped off for service units in correct area of lot with corresponding tag for identification.
  • Open work orders for each piece of equipment checked in.
  • Make calls to customers informing about status of job, any delays, and / or ready for pick-up and facilitate payment when required.
  • Assist customers when arrive to pick up repaired equipment insure payment is collected when required.
  • May be need to assist sales department with loading or unloading of new / used equipment
  • Must be able to lift 50 pounds and have basic equipment knowledge
  • Make follow up phone calls to customers regarding customer satisfaction after repairs.
  • Assist Service Mgr. with any other needs appropriate in service department.

    • 8 : 00am - 5 : 00pm Monday-FridayAbout RJV Equipment : Construction equipment dealership for Ditch Witch and construction equipment

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    Service Writer • Knoxville, TN, US

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