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Recertification Specialist - LIHTC
Recertification Specialist - LIHTCTRG Management • Pensacola, FL, US
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Recertification Specialist - LIHTC

Recertification Specialist - LIHTC

TRG Management • Pensacola, FL, US
Hace 2 días
Tipo de contrato
  • Temporal
Descripción del trabajo

Recertification Specialist - LIHTC

TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career.

Job Summary

This position is responsible for conducting annual examinations and processing annual certifications of the residents for continued participation in the program. The process entails scheduling appointments, conducting interviews (via phone and in-person), preparing re-examinations and "tenant moving" documents, preparing recertification packets, reviewing participant income, and processing within the housing software system.

Essential Job Functions Include But Are Not Limited To :

  • Interviews and processes annual recertifications, move, and interim certifications for program participants.
  • Verifies gross family income using employers, social service agencies, and all other verification resources for re-certification of participants.
  • Reviews participant's request and prepare files for review, i.e., reasonable accommodation requests.
  • Maintains participant files as required by program requirements.
  • Processes initial, annual and interim re-certifications in addition to retroactive rent- calculations while conforming to LIHTC Housing regulations and guidelines, as well as Federal, State, and City government regulations and guidelines.
  • Adjusts the participant rent and housing assistance payment in accordance with LIHTC regulations.
  • Responds to participants and landlord phone calls and emails.
  • Performs other related duties as assigned.

Minimum Requirements :

High School diploma or equivalent, and one (1) year of related experience working in a high-volume service environment with some experience in direct customer contact. Experience working affordable housing helpful; or equivalent training, education, and / or experience.

Knowledge, Skills, and Abilities :

  • Skills in customer service, interviewing, and the ability to connect with diverse personalities and backgrounds.
  • Skills in the use of personal computers and various software including Microsoft Office (Word, Excel, Outlook).
  • Skills in data entry.
  • Ability to multi-task
  • Skills in basic mathematics would usually be obtained through a high school education or equivalent.
  • Ability to operate various office equipment including fax machine, copier, and phone system.
  • Ability to communicate effectively through verbal and written means in e-mails, letters, reports, memos, and personal meetings. Bi-lingual (English / Spanish) communication skills are helpful.
  • Physical Demands :

    The work is sedentary work that requires exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. The work also involves regular standing, walking, sitting; using hands to finger, handle, or feel objects, tools, or controls; reaching with hands and arms; climbing stairs; balancing; stooping, kneeling, crouching, or crawling; talking or hearing. Work requires close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually quiet to moderate.

    Education :

  • High school or equivalent (Required)
  • Experience :

  • High-volume service environment : 1 year (Preferred)
  • LIHTC : 1 year (Preferred)
  • Benefits as a TRGM Employee :

  • Base Salary + Performance Bonus.
  • Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
  • The benefits package includes 100 percent employer-paid life and disability insurance.
  • Employer Matching 401k
  • Employee Engagement and Wellness programs.
  • Company-paid PTO
  • Opportunities for Professional Development and Tuition Reimbursement.
  • TRG Management is proud to be an Equal Opportunity Employer. We are a Drug-Free Workplace.

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    Recertification Specialist • Pensacola, FL, US

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