Counter Staff

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

Counter Staff - Flour South End - 1595 Washington Street, Boston, MA

Do you like to eat award winning baked goods and sandwiches?

Do you like working on a great team in a wonderful environment?

If so, we have the opportunity for you! Flour Bakery + Cafe is looking for exceptional counter staff for full and part time positions!

The current position opening requires the ability to work Sundays and Mondays, including at least 1 other shift, to meet our minimum 3 shift / 20 hour minimum requirement for employment.

You'll be greeting and helping guests, putting pastry orders together, preparing coffee and espresso drinks, taking catering orders, potentially helping prepare sandwiches, and more - all while displaying an amazing sense of hospitality to our guests.

Day-to-day Performance Expectations :

• We ask that you have availability for at least 3-4 shifts a week, including at least 1 weekend day.
• We are seeking self-motivated employees who thrive in a fun, positive, fast-paced team environment with opportunities for advancement.
• Must be able to deliver consistently great hospitality :

Engage our guests at Flour by greeting them, smiling, treating them with kindness, directing them through the order process, and finding the correct answers to any of their questions

• Applicants must be enthusiastic, hard-working, possess strong guest service skills, eager to learn, and be able to work in a professional kitchen environment.
• Previous bakery / cafe counter staff, barista, other restaurant front of house, or prep cook experience is helpful, but not mandatory.

Skills for Qualification :

• Must have scheduling availability to work at least 3 shifts / 20 hours per week and at least one weekend shift
• Ability to stand for long periods, walk, push, pull, reach, and lift
• Ability to operate equipment such as a cash register, coffee and espresso machinery, grinders, etc.
• Must be able to maintain grooming and uniform standards
• Excellent sense of urgency and hospitality
• Ability to recognize when and where help is needed
• Ability to take feedback and direction
• Willingness to work in a team and help all other departments, as needed

Work Environment :

• Must be able to work in an environment with loud noises, machinery, and at times, tight spaces.
• Must be able to work around various aromas and fluctuating temperatures
• We do our best not to cross-contaminate anything containing gluten. However, there may be gluten in the air at times. We do our best to accommodate any staff allergy requests.

We ask for a minimum commitment of six months for FOH employees. Unfortunately, we do not offer seasonal or temporary work.

Compensation :

This position has an average starting compensation of $20-$24 per hour (base wage of $15 + $5-9 per hour in pooled tips). The starting pay rate for this position is $15, but the total pay range is $15-$19.32.

Additional Information :

Flour offers a fantastic work environment, an unparalleled commitment to training to make you a better team member (plus all the pastries you can eat)! We offer benefits such as health / dental / vision insurance, 401k with a generous match, paid vacation / sick time, and a great staff meal policy. We offer a real commitment to growth both in your skill / knowledge and growing into more senior positions if that is an interest of yours!