Manager of Payment OperationsVirtualVocations • Lakeland, Florida, United States
Manager of Payment Operations
VirtualVocations • Lakeland, Florida, United States
Hace 5 días
Tipo de contrato
- A tiempo completo
Descripción del trabajo
A company is looking for a Manager of Payment Operations.
Key Responsibilities
Serve as the operational owner for all Stripe Connect and Treasury workflows
Engage directly with production company customers to resolve onboarding issues and ensure a high-quality experience
Document user journeys and create SOPs and enablement materials for processes
Required Qualifications
5-8+ years in Payments Operations, Fintech, or Platform Operations
Experience leading teams or mentoring junior operations members
Deep understanding of KYB, ACH fund flows, and account verification processes
Hands-on operational experience with troubleshooting and customer interaction
Structured thinker with strong analytical and documentation skills
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Operation Manager • Lakeland, Florida, United States
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