Systems Analyst - Jacksonville, FL or Deerfield Beach, FL
POSITION OVERVIEW :
We are seeking a System Analyst with strong experience in Single Sign-On (SSO) integrations and SAML configurations , combined with foundational Business Analyst responsibilities . This role requires a hybrid skill set – technical expertise in identity management and system integration, along with the ability to communicate effectively with business stakeholders. The candidate will also participate in on-call support and act as a liaison between technical teams and business users.
KEY RESPONSIBILITIES :
Technical Responsibilities :
- Design, implement, and maintain SSO solutions using protocols such as SAML, OAuth, and OpenID Connect .
- Configure and troubleshoot SAML-based integrations with enterprise applications.
- Collaborate with Identity and Access Management (IAM) teams to ensure secure and seamless authentication.
- Document system specifications, integration workflows, and technical configurations.
- Perform system analysis to identify gaps and propose solutions for authentication and authorization processes.
Business Analyst Responsibilities :
Gather and document business requirements for new features and enhancements.Translate business needs into functional and technical specifications.Facilitate meetings with stakeholders to clarify requirements and provide status updates.Create use cases , process flows , and user stories for development teams.Support UAT (User Acceptance Testing) and ensure deliverables meet business expectations.Operational Responsibilities :
Provide on-call support for critical authentication and integration issues.Act as a point of contact for business users during incidents and escalations.Communicate effectively with both technical teams and non-technical stakeholders.REQUIRED SKILLS & QUALIFICATIONS :
Technical Expertise :
Hands-on experience with SSO integrations , SAML configurations , and identity federation.Familiarity with OAuth 2.0 , OpenID Connect , and related security protocols.Basic understanding of Active Directory , LDAP , and IAM concepts.Business Analysis Skills :
Strong communication and stakeholder management skills.Experience in creating BRDs , functional specifications , and process documentation .Ability to analyze business processes and recommend improvements.Other Requirements :
Willingness to participate in on-call rotation .Strong problem-solving and troubleshooting skills.Ability to work in a fast-paced environment and manage multiple priorities.PREFERRED QUALIFICATIONS :
Experience with cloud identity providers (Azure AD, Okta, Ping Identity).Knowledge of API integrations and web services .Familiarity with Agile methodologies and tools like Jira and Confluence .