Talent.com
Database Coordinator
Database CoordinatorSalvation Army Southern Territory • Dallas, TX, US
Database Coordinator

Database Coordinator

Salvation Army Southern Territory • Dallas, TX, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Fundraising & Donor Relations Position

Provides professional and timely response to donors' questions, requests for information, changes regarding donations and donor records; creates and issues donation acknowledgements and correspondence with attention to accuracy and detail; performs accurate and timely entry of donations, donor record updates, and information maintenance in constituent relation management database; creates various complex queries and reports and is responsible for accuracy and follow through of assigned projects; performs donor and prospect research, utilizing a variety of web-based sources.

Key Responsibilities :

  • Processes the daily mail donations, special donations, workplace donations, and matching gift donations for the Area Command; prepares new donor accounts in Interchange as needed; updates new donor accounts as needed including any enrollment into Army of Hope; allocates donations to appropriate accounts and balances account; enters donations in donor records database and generates donation reports; submits donations and reports to the Finance Department for further processing.
  • Monitors and verifies daily bank update transmissions and lock box transactions; research, troubleshoots, and resolves data transmission errors.
  • Prepares all acknowledgement letters for donors at major giving level ($1,000K) and above; places letters in manager folders for signature; once signed, mails letters; Prepares special acknowledgement letters including for DAF, QCD, stock, in-kind, United Way, workplace campaigns, etc.
  • Receives reviews and verifies information for data entry into the database to ensure appropriate information is present and complete; re-directs items with incomplete or inaccurate information; works with fundraising staff to trouble shoot areas needing resolution.
  • Ensures all data functions are performed in an accurate, complete and timely manner; ensures compliance with established deadlines and operational procedures; ensures the confidentiality and integrity of donor information and contributions.
  • Performs donor and prospect research, utilizing a variety of web-based sources; provides summaries of data and reports to staff as requested.
  • Accurately processes all donor acknowledgements with attention to maintaining a high quality of workmanship that individually recognizes and properly thanks each donor for their support; according to established best practices, completes and mails communications within specified timelines.

Physical Requirements and Working Conditions :

  • Ability to meet attendance requirements.
  • Ability to read, write and communicate the English language effectively.
  • Ability to sort and file documents alphabetically and numerically.
  • Ability to enter data into a computer with a high rate of accuracy in a timely manner.
  • Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
  • Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
  • Work is usually performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

    • Employee Benefits :

  • Health, Dental, Vision, and Hearing Insurance plans; Group Life Insurance; Retirement Benefits.
  • Paid Time Off

    • Education and Experience :

  • Associate degree from accredited college and university in business administration, communications, or related field required, bachelor's degree in these fields preferred.
  • and
  • Five to six years donor database management experience, or
  • any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

    • Equal Opportunity Employer : Veterans | Disabled

    Crear una alerta de empleo para esta búsqueda

    Database Coordinator • Dallas, TX, US