ADMINISTRATIVE ASSISTANT II - 79000633

Administrative Assistant II

This is a highly responsible position within the Bureau of Law Enforcement. If you are seeking a challenging and important position, this is a great opportunity. While this position handles the routine administrative duties of an administrative assistant, you will also work directly with law enforcement officers as a processor of criminal and administrative cases. You will also be required to digitally upload license applications taken from the public as needed. The Bureau's cases and license processing have statutory timelines therefore the ability to organize and triage assignments is mandatory for success.

Your specific responsibilities include :

• Conducts daily administrative functions including : copying, faxing, organizing, and maintaining records.
• Performs functions requiring independent decision-making and planning of administrative priorities.
• Prepares reports and correspondence using Microsoft Word & Excel.
• Processes and distributes all mail.
• Receives and assists members of the public in person, by telephone, and e-mail. Responds to questions and receipts payment of fees. Records accurate license complaints and tracks and prepares cases insuring a timely and proper disposition.

Knowledge, skills, and abilities required :

Minimum requirements :

The benefits of working for the State of Florida include :