Remote Customer Engineer

A company is looking for a Remote Product Owner / Customer Engineer to lead technical implementations and integrations while ensuring customer needs are met.

Key Responsibilities

Lead onboarding and implementation projects, collaborating with engineers to design and deploy data pipelines

Act as the primary technical liaison between customers, product, and engineering, translating requirements into actionable specs

Capture customer pain points and contribute to product roadmap recommendations and implementation documentation

Required Qualifications

4-8 years of experience in SaaS, B2B, or platform environments

Strong understanding of APIs (REST / GraphQL) and data integrations

Familiarity with ETL pipelines and data transformation concepts

Experience using tools like Postman for testing endpoints

Prior software development experience is preferred but not required