DOT Senior Helpdesk Specialist
KyybaBoston, MA, United StatesHace 16 horas
Tipo de contrato
- A tiempo completo
Descripción del trabajo
Job Posting
Job Description Detailed Statement of Duties and Responsibilities :
Monitor & respond to telephone, voicemail, email and ticketing system (Service Now) to resolve customer issues with the highest level of customer satisfaction.
Monitor, track and resolve IT Service Desk tickets. Respond and resolve tickets adhering to department service level agreements.
Acti...
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Helpdesk Specialist • Boston, MA, United States
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