Operations Manager Service and Jobbing

Operations Manager Service And Jobbing

Pieper Electric is hiring a Project Manager to manage industrial service and jobbing projects. The Project Manager will manage safety, employee engagement, customer satisfaction, profits, and sales growth of multiple customers and projects. Continually prospect for new customers and expand services into new regions within his / her area of responsibility. Conduct business in accordance with PPC and Pieper Electric, Inc. mission and vision statements.

Responsibilities :

• Manage billing & collections
• Forecast what is to be done on a weekly basis, when, and by whom. Analyze and forecast factors that affect results to maximum efficiency
• Develop appropriate programs, strategies, and supervision
• Share manpower, resources, and tools with all projects, departments, and branches as needed
• Develop and maintain relationships with customers; ensure high quality service is provided to guarantee repeat sales and favorable recommendations
• Take prompt action to resolve any customer complaints
• Provide overall leadership to department while acting as a team player; lead by example; provide necessary and frequent communication to direct reports to ensure smooth and efficient operation of department
• Provide personnel development plans, monitoring, coaching, feedback, & growth opportunities to your direct reports
• Manage employee job performance, complete performance appraisals timely. Counsel, discipline, and terminate as necessary and in accordance with company policies

Qualifications :

Pieper Electric is an Equal Opportunity Employer.