Case Manager, Law Enforcement Assisted Diversion (LEAD)

Case Manager, Law Enforcement Assisted Diversion (LEAD)

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Case Manager, Law Enforcement Assisted Diversion (LEAD)

Salary

See Position Description

Location

Pittsburgh, PA

Job Type

CS Exempt, Full Time

Job Number

25-LDCM-02

Department

Office of Community Health and Safety

Opening Date

09 / 18 / 2025

Closing Date

Continuous

FLSA

Exempt

Bargaining Unit

01

Description

Benefits

Questions

POSITION SUMMARY

The Law Enforcement Assisted Diversion (LEAD) initiative for the City of Pittsburgh will provide people with substance use disorder and mental and behavioral health challenges with person-centered social services and intense case management focused on harm reduction and compassion in lieu of criminalization. These individuals will be engaged in supportive services with the goal of reducing legal recidivism and improving quality of life. This position is critical to the LEAD program by providing engagement and intensive case management services to individuals experiencing homelessness, poverty, mental / behavioral challenges, in active drug use, and suspected of low-level drug offenses, non-violent crimes, and / or prostitution. The Case Manager will provide direct outreach, long-term engagement, and supportive services for participants through intensive case-management activities and collaboration with LEAD partners, service providers, housing providers, and other community organizations.

This position is grant-funded for one (1) year. Future years of funding are contingent on grant availability and other funding sources.

Department : Public Safety, Office of Community Health & Safety

Salary : $62,670 per year.

Posting Type : Announcement

Union : None, this is a non-union position.

Civil Service Classification : Exempt

REQUIREMENTS

General Requirements :

You must submit or show proof of all the following at the time of application (unless otherwise indicated below) or your application will be disqualified. Disqualifications based on any of these General Application Requirements are not subject to a Civil Service appeal.

Applicants must submit a complete application, including education, work experience, a resume (if applicable), and completed supplemental questions.

Applicants must become residents of the City of Pittsburgh prior to employment and must remain a resident throughout employment.

Click here () to view a map of City of Pittsburgh neighborhoods.

A current, valid Pennsylvania Class C Driver's License (or out-of-state equivalent) is required prior to appointment and must be maintained throughout employment. The Department of Human Resources & Civil Service will consider individual written requests for accommodation based on the Rehabilitation Act of 1973 and the Americans with Disabilities Act

NOTE : Applicants currently on the Civil Service eligibility list for this position may NOT reapply at this time. Please check the eligibility list before applying by clicking here () . If your name expires within the next thirty (30) days, you may reapply.

NOTE : The City of Pittsburgh, as a matter of policy, conducts pre-employment and promotional background investigations on all candidates being considered for positions. The background investigation includes, but is not limited to, criminal background, driver's license, and City of Pittsburgh real estate tax payments. Candidates may be disqualified from consideration based on the results of their background investigation, as it relates to the job for which the applicant is being considered.

NOTE : Candidates being considered for employment must submit official transcripts verifying post-secondary education (college / university, trade school, etc.) prior to hire.

Qualifying Requirements :

Your work experience and education / training will be evaluated to determine if you meet the qual ifying eligibility requirements listed below for this position . You will receive notice of your eligibility status.

WORK EXPERIENCE : The application must clearly show three (3) years of full-time experience in social services, criminal justice, healthcare street outreach, or a related field. (Less than full-time experience will be calculated on a pro-rated basis.)

EDUCATION / TRAINING : The application must clearly show a high school diploma or equivalent. A bachelor’s degree in social work, human services, direct care, criminal justice, or human development is preferred.

EQUIVALENCY : Education / training and / or work experience may be substituted on a year-for-year basis if the application clearly shows the required number of years to meet the Total Qualifying Requirement for this position (based on the sum of work experience and education / training listed above). The Total Qualifying Requirement is three (3) years. (See NOTE under the General Application Requirements Section above regarding verification of education / training.)

CIVIL SERVICE EXAMINATIONS

If you meet the qualifying requirements listed above, you will be sent a letter of admission (when applicable) for the following examination(s). You must pass the written and / or performance examination(s) in order to have your name placed on the official Civil Service eligibility list for this position. Candidates who receive job offers must pass a medical examination (when applicable) prior to start date.

Written : None required for this position.

Performance : None required for this position.

Medical : None required for this position.

POSITION DUTIES

Provides outreach and structured intensive case management services consistent with program policies for assigned participants.

Engages with participants on the street and at social service provider facilities to establish working relationships and offer services.

Assesses participants for severity of chemical dependency and housing status , and determines need for other services, e.g., medical, mental health.

Assists participants in gaining access to a variety of programs and services, e.g. funding, housing, food, budgeting.

I mplements Individualized Service Plans (ISP) which addresses the needs of the participants for food, clothing, shelter, health care, substance use disorder treatment and / or reduction / elimination of drug / alcohol use through self-change methods, updates ISP as needed to reflect changing goals and needs and helps participants move toward the achievement of autonomy.

Develops and maintains participant files for assigned caseload according to program, contract and state requirements.

Provides advocacy and support for participants within the criminal justice system, including court appearances and written communication.

Accompanies participants to appointments as needed and / or requested.

Develops and maintains collaborative relationship s with providers of physical and mental health care, shelter and housing, chemical dependency treatment, and other community programs which may support participants.

Develops and maintains collaborative relationships with LEAD partners including Pittsburgh Bureau of Police, Allegheny County Courts, and Public Defenders Office.

Identifies gaps and barriers in available community resources and advocates for systemic changes.

Attends regularly scheduled workgroup, team, and staff meetings .

Performs other related tasks and du ties as assigned or required.

CLICK HERE () to view the full job description including knowledge, skills, and abilities and working conditions for this position. Locate and click on the position title to view the complete job description.

Full-time City employees receive a comprehensive benefit package including :

Health, Dental and Vision Benefits

Pension

Voluntary Deferred Compensation Plan

Tuition Reimbursement

Paid Holidays

Paid Vacation

Personal Days

(Benefits may be modified based on collective bargaining unit terms.)

01

The City of Pittsburgh welcomes all applicants, including those who would need to relocate to satisfy the Residency Requirement prior to starting this position. Please elaborate on your plans to relocate to Pittsburgh if you do not already live within the City of Pittsburgh municipality. If you already reside within the City of Pittsburgh, please write N / A.

02

Do you have a current, valid Pennsylvania Motor Vehicle Operator's License (Class C - regular) or a current valid driver's license from another state or the U.S. Armed Forces? If you do not possess a current, valid PA Class C Driver's License : Are you able to obtain one prior to appointment if you are selected to fill this position?

N / A- I already possess the required driver's license.

YES, I AM able to obtain a PA Class C Driver's License prior to appointment if I am selected to fill this position.

NO, I am NOT able to obtain a PA Class C Driver's License prior to appointment if I am selected to fill this position.

03

Please select the one answer most closely describing your minimum professional work experience / education :

I possess a high school diploma or equivalent and at least three (3) years of full-time experience in social services, criminal justice, healthcare street outreach, or a related field.

I possess an unrelated associate degree and at least three (3) years of full-time experience in social services, criminal justice, healthcare street outreach, or a related field.

I possess a related associate degree and at least one (1) year of full-time experience in social services, criminal justice, healthcare street outreach, or a related field.

I possess an unrelated bachelor's degree and at least one (1) year of full-time experience in social services, criminal justice, healthcare street outreach, or a related field.

I possess a related bachelor's degree in social services, criminal justice, healthcare street outreach, or a related field.

I possess a related master's degree.

I do not possess any of the minimum amounts of education / and or work experience listed above.

04

Please briefly describe your professional experience in social services, criminal justice, healthcare street outreach, or a related field. If you do not posses this experience please type N / A.

05

Please confirm below that you understand that your OFFICIAL transcripts must be submitted to the Department of Human Resources and Civil Service if you are selected to fill this position.

Yes

No

06

Did you remember to attach your complete resume with this application? If you did not, your application may be disqualified.

Yes

No

07

Did you read and understand this position is grant funded for one (1) year. Future years of funding are contingent on grant availability and other funding sources.

Yes

No

Required Question

Employer

City of Pittsburgh

Address

414 Grant Street Room 431 Pittsburgh, Pennsylvania, 15219

Phone

412-255-2710

Website

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