Business Analyst

Shift : Monday-Friday, day shift

Duration : 12 Months

Pay Range : $45.00 Hourly - $45.00 Hourly

Location : LOWER GWYNEDD TOWNSHIP, PA 19002

Mid-year the roles may need to travel to the Client West Point location : West Point, PA 19486

The two locations are roughly 15 minutes from each other.

Candidate can work remote but will need to come to office occasionally. Must be able to commute to site for meetings.

Job Description : The Business Analyst will play a key role in the successful implementation and optimization of Digital Science software and solutions. You will work closely with customers from various functions across R&D, preclinical, manufacturing, including laboratory operations, IT, quality assurance, and regulatory compliance, to gather and analyze business requirements, define system specifications, and ensure the effective utilization of the Digital Science software to meet the organization's needs.

The Business Analyst, working with Services Managers, Consultants, Project Managers, and our Digital Transformation teams in Global Services, work to ensure Digital Science products are fit for purpose and deliver business value to our customers.

Essential Duties and Responsibilities :

Strategic :

• Trusted advisor to our customers, account managers, services leaders, project managers, and delivery teams.
• Maintain and assume accountability for a culture of high customer service.
• Effectively contribute to the digitalization of our customer's environments through successful work delivery.
• Work with broader organization to achieve business objectives, expand multi-functional client engagements.
• Effectively share knowledge to strengthen and improve the capabilities of the global services team.
• Provide feedback to product management and engineering to rapidly advance our product capabilities to meet customer needs and expectations.
• Contribute to 3rd party technology, product, and solution evaluations in the context of our portfolio.

Operational :

Culture :

Business Partnership :

Knowledge, Skills, and Abilities

Minimum Education and Experience Requirements

o Requirements Gathering and Documentation : Experience collecting, synthesizing, and documenting requirements for enterprise software solutions, including creating User Requirements Specifications, Requirements Traces Matrix, user stories, and flow diagrams.

o Technical Knowledge and Application : Broad knowledge of relevant technologies (LIMS, LES, ELN, SDMS) and their implications in delivering scientific solutions to meet business requirements.

o Experience in Matrix and Global Environments : Proven experience delivering in a matrix, global environment, and understanding of SDLC, Quality, and IT processes in the context of delivering and supporting validated systems.

Employee Benefits :

At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits :

About LanceSoft

LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.