•Senior Case Manager

Under limited supervision and may serve as lead. On boards and trains new or lower level case managers, makes assignments, and participates in performance management. Responsibilities are performed independently and require a broader understanding of principles and practices. Responsible for the case management process including admission, assessment, reassessment, service planning, monitoring and discharge of consumers. Provides support to cope with chronic or acute illnesses or conditions.

Duties :

• Advises care givers, provides patient education and counseling, and makes referrals for other services. May also provide care and case management or interventions designed to promote health, prevent disease, and address barriers to access to healthcare.
• Collects in-depth information about a client's situation and functioning through client interview and other relevant sources to identify individual needs. Develops a comprehensive case management plan that will address identified needs. Monitors and evaluates treatment plans and progress. Facilitates interdisciplinary approaches. Monitors staff performance.
• Develops and implements action-oriented and time specific case management plans by determining and documenting specific objectives, goals, and actions designed to meet the client's health and human service needs identified through the assessment process.
• Organizes, secures, integrates, modifies, and documents the resources necessary to accomplish the goals set forth in the case management plan.
• Gathers information and documentation from all relevant sources regarding the case management plan activities and / or services to determine the plan's effectiveness in reaching desired outcomes and goals. Modifies or changes the case management plan, as needed.
• Measures and analyzes the interventions to determine the outcomes of case management involvement, e.g. clinical, financial, variance, quality of life and client satisfaction.
• Performs other duties as needed to successfully fulfill the function of the position.