Field Service Representative

Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 50 years. With world-class machinery backed by an experienced and responsive support team extensive parts inventory unique upgrade capabilities and a nationally accredited education and training program Stiles builds solutions around our customers needs.

We offer expertise in manufacturing a range of materials including wood plastics composites carbon fiber glass stone and nonferrous metals. Our innovative concepts new technologies and outstanding service extend to aerospace transportation alternative energy architecture and structural elements furniture retail fixtures and other industries.

Stiles is headquartered in Grand Rapids Michigan and has regional offices in High Point North Carolina; Bristol Pennsylvania; Coppell Texas; and Rancho Cucamonga California.

Interested in joining the Stiles team We offer our team members a generous benefit package an opportunity for career advancement and support in your career every step of the way!

Job Details

As a Field Service Representative youll apply your technical electrical and mechanical skills to assist customers with our machinery and equipment. Whether installing troubleshooting educating or providing maintenance youre there to save the day. Like solving problems and dont mind traveling Youve come to the right place!

What youll do :

• Perform installation start-up services and operation instruction on all equipment represented by the company.
• Provide prompt follow-up reports on work performed problems encountered and customer concerns.
• Recommend improvements pertaining to the operation and reliability of our products when appropriate.
• Form positive relationships with customers and their employees and serve as adjunct support in resolving equipment problems through recommendations and troubleshooting.
• Assist in training customers and other Field Service Representatives in the use operation adjustments and proper maintenance procedures for our equipment.
• Maintain demo equipment and ensure proper operation; assist in customer presentation and demonstration as needed.
• Learn the latest installation / maintenance procedures and techniques while assisting vendor technicians and other installers.

What you can expect :

What you need :

If you are currently an employee of a Stiles Machinery customer or dealer we need written approval from senior management of your current employer before continuing the application process

Required Experience :

Unclear Seniority

Key Skills

CSS,B2C,Application Engineering,Actuary,AS 400

Employment Type : Full-Time

Experience : years

Vacancy : 1