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PC Technician (Active Secret Clearance)

PC Technician (Active Secret Clearance)

Jobs via DiceConcord, MA, United States
Hace 20 horas
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Overview

PC Technician (Active Secret Clearance) On-site in Concord, MA. TEKsystems c / o Allegis Group is seeking a PC Technician to provide second-tier end-user support for PC, server, mainframe applications and hardware. This role will interact with network services, software systems engineering, and / or applications development to restore service or identify and correct core problems. The candidate may simulate or recreate user problems to resolve operating difficulties and will escalate more complex issues to Senior Level as needed.

Location : Concord, MA (on-site). This position is fully on-site at Concord, MA.

Responsibilities

  • Provide second-tier support to end-users for PC hardware, software, and peripherals, including printers.
  • Install, configure, and test personal computers, printers, and related peripherals; load application software and operating systems.
  • Troubleshoot hardware and software incidents, coordinate repairs, and resolve system problems; coordinate between users and network components.
  • Simulate or recreate user problems to diagnose and resolve operating difficulties.
  • Escalate complex issues to senior-level staff and recommend system modifications to reduce user problems.
  • Maintain currency and a high level of technical skill in the field of expertise.

Qualifications

  • Active Secret Clearance
  • Current DoD 8570 IA Baseline Certification, IAT Level I (examples include A+ CE, Network+ CE, SSCP, CCNA-Security)
  • Experience supporting Windows 7, Windows 10, and MS Office 2013
  • Experience using Remedy or a similar ticketing system
  • Strong analytical, verbal, and written communication skills
  • Ability to coordinate with multiple IT areas to accomplish assignments
  • Ability to work well independently and as part of a team

    • Desired Skills

  • Experience maintaining Lexmark, HP, or Ricoh printers (e.g., installing maintenance kits)
  • Prior USACE / ACE-IT experience
  • Experience working in a DoD environment
  • Experience supporting Office 365

    • Experience Level

  • Entry Level

    • Pay and Benefits

    Pay range : $25.00 - $35.00 per hour. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits may include medical, dental & vision; retirement plan; life insurance; disability; HSA; transportation benefits; PTO / Leave; and other programs. Benefits are subject to change and may depend on plan terms.

    Workplace Type

    Fully onsite position in Concord, MA.

    Application Deadline

    This position is anticipated to close on Sep 23, 2025.

    About TEKsystems

    TEKsystems is an Allegis Group company and is an equal opportunity employer. We partner in transformation, helping clients activate ideas and solutions to leverage opportunities. We are a team of 80,000+ strong across North America, Europe and Asia, serving over 6,000 clients, including 80% of the Fortune 500.

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    Technician Clearance • Concord, MA, United States

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