We are seeking a highly experienced and motivated Senior ITS Project Manager. This role is responsible for driving the successful delivery of largescale, complex IT projects and programs that support the university’s strategic priorities. The Senior Project Manager will lead crossfunctional teams, manage diverse stakeholder expectations, and ensure that all initiatives are delivered within scope, schedule, and budget—while aligning to business value and user needs.
The ideal candidate will be a selfstarter with a proven track record of managing complex strategic IT initiatives in dynamic environments. This role requires a strategic thinker who is also handson, with strong leadership and influencing skills.
This is a hybrid position that requires onsite presence in the Boston office three days per week.
Qualifications
Education
- Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, or a related field.
- PMP, Agile or other relevant project management certification(s) preferred.
Experience
8–10 years of progressive IT project management experience, including managing large, complex, crossfunctional IT initiatives in matrixed organizations.Demonstrated experience in delivering enterpriselevel technology projects, such as CRM, ERP, infrastructure, data integration, or cloudbased systems.Minimum of 5 years of experience engaging with business units, technical teams, and executive stakeholders to translate business needs into actionable project plans.Proven ability to lead diverse project teams, set direction, communicate vision, and influence outcomes without direct authority.Experienced in navigating organizational change, managing competing priorities, and driving projects forward in ambiguous or evolving environments.A strong history of using datadriven insights to guide project planning and risk management.Knowledge and Skills
Expert in project management methodologies, including Waterfall, Agile, and hybrid approaches.Proficient with project management tools such as MS Project, Smartsheet, ServiceNow, or Jira.Strong analytical and problemsolving skills with the ability to make sound decisions under pressure.Excellent verbal and written communication skills with experience presenting to senior leadership.Demonstrated ability to build relationships, foster collaboration, and resolve conflicts across diverse stakeholder groups.Deep understanding of business processes and IT alignment, with the ability to deliver measurable value.Skilled in resource planning and budgeting for largescale projects.Selfmotivated, organized, and capable of working independently in fastpaced environments.Good understanding of current and emerging technologies and how other enterprises are employing them to drive digital businessStrong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidenceProject Leadership & Execution
Lead the planning, execution, and delivery of multiple large and complex IT projects across departments, ensuring alignment with university priorities and strategies.Develop and manage detailed project plans, milestones, scope statements, budgets, timelines, and resource allocations.Ensure project deliverables are completed on time, within scope, and on budget while maintaining high quality standards.Conduct risk assessments and implement proactive mitigation strategies.Monitor project activities, ensuring the currency, quality and integrity of information, while providing consistency in content.Stakeholder Engagement & Communication
Serve as the primary liaison between technical teams, business units, and executive sponsors.Build and maintain strong relationships with stakeholders at all levels.Facilitate effective communication across crossfunctional teams to ensure shared understanding of objectives, progress, and changes.Present project updates, risks, and performance metrics to governance groups and leadership.Team Leadership & Collaboration
Provide direction and support to crossfunctional project teams, including internal staff and external vendors.Establish clear goals and responsibilities and promote accountability across team members.Foster a collaborative environment that encourages innovation, ownership, and problemsolving.Monitoring, Reporting & Financial Oversight
Track and report on project progress, milestones, risks, issues, and financials.Develop and publish status reports, prepare and modify schedules or plans as required.Ensure postproject evaluation, lessons learned, and knowledge documentation.Manage project budgets responsibly, identify costsaving opportunities, and ensure financial accountability.Financial Measures
Responsible for managing and reporting on project budgets, ensuring financial discipline, and identifying opportunities for cost optimization without compromising project goals.