is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
Established in 2021
, Independence Pet Holdings (IPH) is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
Independence Pet Group (IPG),
a subsidiary of IPH, is one of North Americas largest pet insurance and services organizations. Our impressive family of brands (Figo, Felix, ASPCA Pet Health Insurance, Pets Plus Us, and AKC Pet Insurance) supports insurance for more than 1,000,000 pets in the U.S. and Canada and provides well-being, safety, resources, and business solutions to the pet industry, including microchip identification and an online pet registry.
Job Summary :
IPG is seeking an
Operations Implementation Specialist
to support the successful implementation of products and ensure compliance with regulatory requirements across internal and external partners. This role is key in maintaining operational excellence and documentation for product launches, policy forms, procedures, and best practices.
Job Location :
Remote
Key Responsibilities :
Core Responsibilities :
Perform other duties and responsibilities as assigned.
Required Experience :
3+ years of relevant experience.
Education & Relevant Skills :
Associates degree or equivalent work experience (1 year of relevant work = 1 year of college).Strong written communication, organizational, and analytical skills. Detail-oriented with the ability to manage multiple tasks and timelines. Strong collaboration skills and comfort working cross-functionally. Proficiency in Microsoft Office Suite and Adobe Acrobat.Experience with CRM platforms and documentation tools preferred.
Comprehensive full medical, dental and vision Insurance
Basic Life Insurance at no cost to the employee
Company paid short-term and long-term disability
12 weeks of 100% paid Parental Leave
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Retirement savings plan
Personal Paid Time Off
Paid holidays and company-wide Wellness Day off
Paid time off to volunteer at nonprofit organizations
Pet friendly office environment
Commuter Benefits
Group Pet Insurance
On the job training and skills development
Employee Assistance Program (EAP)
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