Manager, Business Analysis

Manager, Business Analysis

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner / buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

The Manager, Business Analysis plays an important role in the organization by performing a number of activities related to the company's business analysis functions in order to achieve documented technical and business objectives. The role is primarily responsible, under limited supervision, for the leading Business Analysts and business analysis activities, including eliciting, analyzing, validating, specifying, verifying, and managing the real needs of project stakeholders. The Manager, Business Analysis serves as the conduit between the business and the Information Systems Software Development Team throughout the Project Management Life Cycle and Software Development Life Cycle.

Compensation

This role is an exempt position with a targeted salary range of $120,000 - $176,000 annually. Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant's geographical location.

Essential Functions

• Manage the business analysis function and champions ongoing process improvements to implement best practices for EPMO methodologies (Waterfall, Hybrid and Agile).
• Provide leadership, training, and direction to Business Analysis staff ensuring EPMO standards are achieved in such areas as discovery, requirements, estimating, planning target start / end dates, as well as continual coordination with scrum master / PM for prioritization and optimizing product team execution.
• Leverage organizational resources to improve capacity for project work.
• Provide leadership to product / project teams and collaborates with business stakeholders to develop strategies and solutions that will create high business value to ensure delivery of desired outcomes and realization of the value expected.
• Demonstrate a high commitment to quality, customer service, and feedback loops to ensure exceptional business value to users.
• Act as Business Analyst Lead for Product Team(s) and develops Business Analysts into this role.
• Use best practices to train and mentor the Business Analysis Team to elicit project requirements using interviews, user shadowing, document analysis, viewpoints, gap analysis, etc.
• Promote and enhance effective requirements documentation practices, including user stories / acceptance criteria.
• Assist with the development of the organization's requirements engineering policies, procedures, KPI's and tools, and ensure alignment to IT best practices.
• Work with Quality Assurance (QA) to establish and implement effective testing strategies and develop testing plans as appropriate for larger or complex projects together with BA's, QA, and Business.
• Ensure EPMO process adherence by participating in various periodic EPMO governance meetings, including Monthly Project Reviews.
• Promote standardized processes, methods, templates, reporting, etc., across all projects and change requests.
• Ensure system and user administration of EPMO software tools (Workfront / Atlassian / Sharepoint) are done timely and accurately.
• Responsible for tracking performance of direct reports, approving time off requests, and delivering performance reviews.
• Perform other duties as assigned.

Qualifications

Supervision

Requirements

Guild offers a pleasant work environment, competitive compensation and excellent benefits package, including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

REQ# : MANAG017589