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Leader in Training

Leader in Training

Green Thumb IndustriesCarson City, NV, US
Hace 1 día
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Leader In Training

The Leader In Training (LIT) is a key adaptable and essential part of the RISE Dispensary leadership team that prioritizes delivering memorable, positive consumer experiences. As part of the leadership team, you have a key role in actively supervising the dispensary's daily operations, communicating priorities to team members, and optimizing the customer journey. As a Leader In Training, you will gain subject matter expertise as you rotate through critical dispensary functions supporting operations, experience, and people. The Leader In Training role puts you on a fast track to growth and is a developmental step to becoming Assistant General Manager.

Operations

  • Support management in overseeing the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations.
  • Monitor and maintain inventory levels, ensuring an assortment of products and communicating inventory action items with management.
  • Oversee the intake and verification of deliveries, transfers, and inventory management, ensuring accuracy within the vault.
  • Actively participate in leading team members to effectively execute programs, initiatives, and regionalized in-store promotions.
  • Demonstrate proper cash handling, including accurately processing payments, discount application, and cash maintenance, and oversee team member execution.

Experience

  • Lead by example and motivate team members to consistently deliver memorable, positive in-store customer experiences.
  • Participate in "Leader On Duty" shifts to provide active supervision, team member recognition, and redirect behaviors to support the customer journey.
  • Facilitate a seamless omni-channel customer experience and provide oversight to deliver consistency across in-store, drive-thru, curbside & delivery.
  • Lead by example and motivate team members to deliver Loyalty goals.
  • Complete and appropriately delegate assigned tasks during scheduled shifts. Ensure adequate sales floor coverage and zoning during shifts.

    • People

  • In partnership with the General Manager or Assistant General Manager, build and retain a high-performing team by participating in selecting the best talent and leading the onboarding and training of new team members.
  • Provide coaching and feedback to help team members exceed performance and behavioral expectations. Partner with management to issue accountability.
  • Help facilitate the store's team member badging process with local and state agencies.
  • Maintain and coordinate scheduling of team members' shifts, meal breaks, and rest periods.
  • Perform other duties as needed.

    • Qualifications

  • At least three years of customer service or retail experience
  • At least one year in a supervisory role
  • Cannabis experience preferred
  • Inventory control experience preferred
  • Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs
  • Must have reliable, responsible and dependable attendance.
  • Must be 21 years or older.
  • Must pass any and all required background checks.
  • Must possess a valid driver's license or state ID.
  • Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb
  • Must have a solid understanding of the Cannabis laws, rules and regulations, and a passion to further their understanding and knowledge of the industry and the laws.
  • Prior cannabis experience not required.

    • Skills

  • Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills.
  • Meet timelines consistently and be able to work under pressure effectively.
  • Continuously open to constructive, developmental feedback, and maintaining composure even in difficult situations.
  • High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally.
  • Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email.
  • Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgment, common sense, and resourcefulness.
  • Adapts and thrives in a demanding, fast-paced environment.
  • Possesses a high level of critical thinking.
  • Operates with a high level of professionalism and integrity, including dealing with confidential information.
  • Ability to resolve conflict, handle employee and customer complaints, and settle disputes.

    • Additional Requirements

  • Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday)
  • Move about the dispensary in order to fulfill work assignments and assist employees and patients and / or customers in various locations of the dispensary.
  • Remain in a stationary position, if required, to meet the needs of the business.
  • Converse and communicate with individuals and groups of people directly.
  • Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email.
  • Prepare patient and customer orders by moving and placing products.
  • Inspect and receive detailed information, such as patients' and / or customers' dates of birth, in-store or online orders, or inquiries.
  • Move inventory and materials weighing up to 30 pounds independently.
  • Position self to move inventory and materials in storage areas.

    • Working Conditions

  • Patient and / or customer-facing environment.
  • Ability to work outdoors in varying and sometimes adverse weather conditions.
  • Exposure to cannabis and / or allergens that might be present in an environment where cannabis is present and prevalent.
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    Leader In Training • Carson City, NV, US

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