Member Contact Center RepresentativeVirtualVocations • Hartford, Connecticut, United States
Member Contact Center Representative
VirtualVocations • Hartford, Connecticut, United States
Hace más de 30 días
Tipo de contrato
- A tiempo completo
Descripción del trabajo
A company is looking for a Call Center - Member Contact Center Rep 2 to provide exemplary service to members through various communication channels.
Key Responsibilities :
Consults with members to identify needs and offers solutions
Processes member transactions and maintains account information with accuracy
Recommends additional products and services based on member interactions
Required Qualifications :
2 years of retail customer service experience, including 1 year in a financial institution
Solid knowledge of deposit, loan, and ancillary products / services
Working knowledge of applicable laws and compliance practices
Proficiency in Microsoft applications and remote communication tools
High School Diploma or equivalent
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Contact Center Representative • Hartford, Connecticut, United States
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