Business Analyst

Job Summary

We are seeking an experienced Business Analyst to support the UnifAId Data Platform Planning initiative, which aims to transform Customer Experience (CX) and Service Management by integrating data across enterprise systems (ERP, MRP, APS).

The ideal candidate will bridge business and technical teams, enabling seamless integration and actionable insights through BI and analytics solutions.

Key Responsibilities

• Analyze and document business requirements across CX, ERP, MRP, and APS systems.
• Collaborate with stakeholders, architects, and data teams to define data flows, KPIs, and system integrations.
• Develop and manage Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and user stories.
• Facilitate ERP data integration into enterprise platforms such as Databricks and AWS.
• Use SQL and Power BI to validate data and create visualizations for business reporting.
• Support Agile ceremonies, prioritize backlogs, and ensure alignment with business goals.
• Communicate technical concepts effectively to non-technical stakeholders.
• Promote best practices in data quality, governance, and reporting consistency.

Required Qualifications

Preferred Qualifications

Education : Bachelors Degree