Banquet Captain

Job Description

Job Description

JOB SUMMARY : The Banquet Captain’s primary responsibility is to uphold the restaurant’s high standards of excellence by providing the highest quality of service to guests. The Banquet Captain oversees all aspects of banquets or events, including set-up, serving, and cleanup while focusing on detail, quality presentation and customer service. The Banquet Captain is also responsible for the supervision of banquet associates during banquets and events.

SKILLS & KNOWLEDGE :

• Must have the ability to provide professional and courteous guest service.
• Must have good time management skills and the ability to work with minimal supervision.
• Must have effective decision-making skills and the ability to coach and mentor others.
• Must have good organizational skills, the ability to multitask and work in a fast-paced environment.
• Must have the ability to understand and follow verbal / written instructions and communicate both verbally and in writing.
• Must have the ability to maintain a positive and professional attitude during all interactions.
• Must have a working knowledge of computers, the ability to work with spreadsheets and basic math skills.
• Must have the ability to work a variety of shifts in order to meet business needs.
• Previous banquet or event experience required.

ESSENTIAL FUNCTIONS :

OTHER CONSIDERATIONS :

PHYSICAL DEMANDS ANALYSIS :

Summary

The Banquet Captain works primarily indoors in a temperature-controlled environment. This position requires continuous standing and walking, and frequent lifting, carrying, bending and reaching throughout entire shift. Hazards may include, but are not limited to, slipping and tripping, working with sharp objects (knives), exposure to computer terminals, standard cleaning chemicals and hot surfaces / appliances. All Food & Beverage department associates are required to wear rubber soled, non-slip footwear and must follow proper safety precautions at all times to avoid injuries.

Total Rewards

This position offers an estimated compensation of at least $15per hour. The role features a flexible schedule, including nights and weekends. Benefits include Minnesota Earned Sick and Safe Time (MN ESST) and 401(k) opportunities upon meeting eligibility criteria.