Enterprise Customer Success Manager

A company is looking for a Customer Success Manager DACH - Enterprise.

Key Responsibilities

Guide data teams toward improved collaboration and governance in metadata management

Build strong relationships with customers, including Fortune 500 companies and startups

Drive customer ROI through effective onboarding, training, and ongoing support

Required Qualifications

Proven experience in Customer Success or Client Consulting roles focused on data / technology solutions

Strong understanding of the data ecosystem and technologies such as Snowflake, BigQuery, and Tableau

Ability to translate customer needs into actionable insights and product improvements

Experience in driving renewals and identifying expansion opportunities

Fluent in written and spoken German and English