Billing Specialist

Certasite Billing Specialist Role

We are looking for a Billing Specialist who will be responsible for processing and delivering invoices to the customer as fast as possible with the highest level of accuracy to ensure the most expedited payment. You will collaborate with the Corporate Controller, fellow accounting team members, and others to help maintain the company's financial health. This is a fast paced and demanding role with high visibility within the company.

Company perks include a pay range of $21-$25 an hour based on experience, education & certification reimbursement program, referral bonuses starting at $1,000 per referral, comprehensive medical plan options, including dental and vision, 401K plan with company match, generous paid time off, paid holidays, and paid parental leave, management opportunities, company giveaways, opportunities for community service and charity involvement, work at a mission-driven company focused on people, and continued growth and expansion into new markets and products and services.

What you will be doing includes creating invoices for all jobs (600-800 invoices / month) while following all company guidelines and processes, reviewing jobs for appropriate documentation, ensuring purchase order and approved contract amount match invoice, managing and following current pricing as well as special contract pricing, handling customer credits and invoice corrections, facilitating the collections process for overdue accounts, delivering superior customer service while responding timely to billing inquiries via phone and email, processing customer credit card payments, reporting work orders with discrepancies or missing required paperwork, maintaining accurate and up-to-date customer contact information, monitoring and maintaining customer portals for invoices in progress and acceptance of submitted invoices, and supporting integration activities including account and customer set-up.

Qualifications include 2 or more years relevant experience, ability to multitask and work independently in a fast-paced environment, self-motivated with good problem-solving and time management skills, highly organized with exceptional attention to details, excellent communication skills, both written and verbal, strong numerical and analytical skills, data entry skills with a focus on speed and accuracy, and proficiency in Microsoft Office, accounting software, and technology in general.

Ideal qualities include 3-5 years of billing experience in the fire and life safety industry and an associate degree in accounting.

Who are we? CertaSite is a fast-growing fire protection and life safety company. Fire and life safety is our passion. It's all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 18 markets while serving more than 30,000 customers throughout the Midwest. As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this amazing opportunity.

Our mission is to provide a meaningful impact to as many lives as possible. Our vision is to be the most dependable and simplified life safety solution on the planet.