Assistant Operations Manager

Job Description

Job Description

Overview

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Assistant Account Manager I

Pay Rate : $22.00 - $24.00 per hour

Job Type : Full-time

Location : Columbus, Ohio (CampusParc, OSU)

Shift & Schedule : Monday - Friday, 2pm - 10pm; may require working overtime, weekends, and holidays

Applications will be accepted until job is closed.

The Assistant Account Manager will be responsible for supporting the Senior Operations Manager in overseeing daily operations and staff to ensure efficient operations in compliance with company standards and procedures.

What we're looking for :

• Supervise, manage, and assist in training all frontline associates, including supervisors and ambassadors.
• Handle customer complaints and day-to-day operational issues.
• Act as a liaison between customers, staff, and management.
• Make meaningful recommendations for hiring employees, appraising employee productivity, and / or disciplining employees, including termination.
• Provide continuous customer service training for Campusparc Operations employees.
• Assist in fleet upkeep, preventative maintenance
• Assist Operations Manager with administrative duties, including digital communications and interfacing with multiple Microsoft systems and the CMS work order platform.
• Patrol and monitor the safety and cleanliness of the parking garage facilities.
• Act as a point of contact for damage claims and ensure each incident is dealt with completely.
• Assist in reviewing work schedules to ensure adequate coverage while minimizing expenses.
• Assist in the reconciliation of timecards and submission of payroll for Campusparc staff.
• Ensure compliance with company and client policies and procedures.
• May be asked to fill in for front-line associates during their absences

Must haves :

Good to haves :

What's in it for you?

Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.