Care Management Coordinator

A company is looking for a Care Management Support Coordinator.

Key Responsibilities

Perform outreach to members via phone to assist with care plan next steps and resource connections

Serve as the front-line support for member and provider inquiries, explaining care plan procedures

Document and maintain non-clinical member records in compliance with state and regulatory requirements

Required Qualifications

High School diploma or GED

1 - 2 years of related experience

Knowledge of health plan activities and community resources

Ability to address Social Determinants of Health (SDOH) needs

Familiarity with care plan procedures and protocols