Job Title
Laptop Imaging Technician
Base Pay Range
$20.00 / hr - $26.00 / hr
Shift
Monday-Friday, 8 : 00 AM 5 : 00 PM (may start a little later to overlap 2 shifts)
Location
Casa Grande, AZ 85193 (Onsite)
Employment Type
Contract (W2)
Seniority Level
Associate
Job Function
Information Technology
Industries
IT Services and IT Consulting
Responsibilities
- Image and deploy laptops, peripherals, and equipment
- Coordinate shipping for laptops out of warranty
- Process and record delivery and deployment logistics requests
- Confirm and validate new asset receipts of received hardware
- Escalate, report, and manage discrepancies related to physically received hardware assets
- Conduct weekly stockroom inventory asset audits
- Monitor and report inventory stock levels according to established thresholds
- Maintain and track hardware in and out of inventory store rooms
- Perform hardware recovery for employee laptop replacements
- Identify disposition of returned assets
- Assist in arranging and managing e-waste services
Qualifications & Skills
High School Diploma or equivalentAt least one year of inventory management experienceAbility to work onsite following mandatory safety guidelinesExtensive understanding of IT equipment, models, and accessories, including Windows, macOS, Android, and iOS devicesResponsive and effective communications via email, Slack, and Zoom, with high professionalismKnowledge of storeroom safety and operationsAbility to lift / move 25-50 poundsEffective verbal and written communication skills for customer interactionsA valid driver's license is required2+ years of Inventory Management, imaging, and deployment experienceKnowledge and experience using ServiceNow, Jamf, BigFix, and other device management / service delivery softwareLogistics-related certifications are a plusRepair certification or experience for macOS and PC laptops is a plus#J-18808-Ljbffr