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Office Support Assistant

Office Support Assistant

SMART FLEET LLCManasquan, NJ, US
Hace 4 días
Tipo de contrato
  • A tiempo parcial
Descripción del trabajo

Job Description

Job Description

We are seeking a Customer Service Associate with great work ethic to join our team! You will be responsible for answering phones, helping customers by providing product and service information and resolving technical issues.

Full or Part Time is available .

Responsibilities :

  • Handle customer inquiries
  • Provide information about the products and services
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Provide customer product training & webinars

​ Qualifications :

  • Experience (preferred) in customer service, sales, or other related fields
  • Friendly personality with the ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills, detail oriented
  • Stellar phone skills
  • Company Description

    Smart Fleet is a New Jersey family-owned company that provides GPS tracking and Dash Cams to small commercial businesses. We continue to give industry leading customer service for over 17 years in 45 states and Canada. With Smart Fleet, you get the best of both worlds : the personal one-on-one experience of a small family business that is backed by large software companies providing quality and reliable products. Our office is dedicated to helping our customers get the most out of their GPS tracking.

    Company Description

    Smart Fleet is a New Jersey family-owned company that provides GPS tracking and Dash Cams to small commercial businesses. We continue to give industry leading customer service for over 17 years in 45 states and Canada. With Smart Fleet, you get the best of both worlds : the personal one-on-one experience of a small family business that is backed by large software companies providing quality and reliable products. Our office is dedicated to helping our customers get the most out of their GPS tracking.

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