Inquiry Resolution Specialist

A company is looking for an Inquiry Resolution Representative to research and resolve patient disputes while ensuring compliance with relevant laws and regulations.

Key Responsibilities

Investigate and resolve patient disputes, ensuring compliance with federal and state laws

Collaborate with patients, attorneys, and regulatory agencies to address and respond to disputed issues

Analyze disputes to determine appropriate resolutions and assist in identifying system / process issues

Required Qualifications

Minimum of 4 years of experience in the healthcare industry (preferably facility / provider)

College degree preferred but not required

Thorough understanding of federal and state laws such as HIPAA, FDCPA, and FCRA

Proficiency in MS Office applications

Ability to lift at least 10 pounds