Collections Specialist

Collections Specialist

We are looking for a detail-oriented Collections Specialist to join our team in Brooklyn Center, Minnesota. In this Contract-to-permanent position, you will play a key role in managing accounts receivable, ensuring payments are processed accurately, and investigating discrepancies in unpaid accounts. This is an excellent opportunity to contribute to a dynamic team while growing your expertise in collections and financial services.

Responsibilities :

• Handle the collection process for outstanding accounts, ensuring timely resolution and payment.
• Verify and post received payments and adjustments accurately into the system.
• Investigate and analyze missing or incomplete information related to unpaid accounts.
• Communicate professionally with clients to address payment-related inquiries and resolve disputes.
• Utilize accounting software systems and CRM tools to track and manage account information.
• Process billing and claims administration tasks with precision and efficiency.
• Answer inbound calls to assist customers with account-related concerns.
• Ensure compliance with company policies and procedures in all collection activities.
• Generate reports on account statuses and provide insights to the management team.
• Collaborate with team members to improve collection strategies and processes.

Requirements :