Mitigation Project Manager

Mitigation Project Manager

For more than 37 years, SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities has been making a difference in our community and we are excited about our expansion in the North Arlington area! This locally owned and operated, family-run business, started from the ground up to become one of the largest, most stable, and well-respected disaster restoration companies on the East Coast. Though we are ever-growing, we still maintain a close-knit, family environment, and truly pride ourselves on the collective goal of helping people through their fire and water disasters.

As deemed one of the Top Workplaces in Richmond and Chesapeake, our SERVPRO team will actively invest in the development and advancement of your career, while you enjoy the gratifying experience of helping people through difficult situations. We invite you to join our team, or rather our Team Bahen family, and feel the accomplishment of directly impacting our community by helping make fire and water damage "Like it never even happened." Our company offers a robust benefit package, continuous education opportunities, and a fantastic team-oriented environment.

Our Mitigation Department is growing, and we are seeking to add an experienced, results-driven Project Manager to help lead mitigation operations. The Mitigation Project Manager is responsible for all aspects of the division, including operational and financial performance, staff development, and customer satisfaction, as well as ensuring compliance to all company policies and procedures.

We are seeking an effective communicator with a successful history of motivating and training teams. The ideal candidate will be well organized, with an understanding of key business metrics and their impact on business and operational efficiency.

Primary Responsibilities

• Provide planning, budgeting, goals, and development of the Division
• Lead a team of Estimators and Technicians as they respond to and manage fire, water, and other types of damages requiring reconstruction
• Ensure clear and consistent communication with owner, managers, team members, property owners, and clients
• Oversee all project estimating, job costing, and quality control for jobs
• Ensure customer and client satisfaction
• Assist with human resources and training functions, including recruiting, hiring, training, and development of managers and staff
• Ensure job processes and procedures are followed, including adherence to established job and safety protocols

Position Requirements

Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.