Customer Care Representative

A company is looking for a Customer Care Representative for Business Insurance.

Key Responsibilities

Deliver exceptional customer service while adhering to compliance and legal requirements

Communicate with customers and agents through various channels while managing multiple systems

Resolve inquiries related to insurance matters and document customer interactions thoroughly

Required Qualifications, Training, and Education

High School Diploma or equivalent required

Minimum of 1-3 years of customer service experience; call center experience preferred

Intermediate computer skills with the ability to navigate multiple systems simultaneously

Property and Casualty license may be required in the future

Experience with Microsoft Office suite of tools preferred