IT Administrator (Riverside, California)

Job Description

Job Description

About Fullscript

Founded in 2011, Fullscript started by solving one problem : helping practitioners access and prescribe the products they trust to deliver integrative care.

What began as a simple solution has evolved into a health intelligence platform that powers every part of care.

Today, 125,000 practitioners rely on Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. They support over 10 million patients who use Fullscript to stay connected to their care plans, making it easier to stay engaged and follow through on treatment.

We build tools that make care smarter and more human. Tools that save time, simplify decisions, and strengthen the connection between practitioner and patient. When everything practitioners need is in one place, they can focus on what matters most : helping people get better.

\uD83C\uDF9F️ This is your invitation.

Bring your ideas. Bring your grit. Bring your care for people.

Join us and shape the future of care.

About the Role :

We’re looking for a motivated and detail-oriented IT Administrator to join our IT team. This  is an entry-level role ideal for someone early in their IT career who is passionate about  technology, enjoys solving problems, and is eager to learn and grow within a collaborative  team environment.  Working on site in our California Distribution Center, you’ll play a key role in supporting end users, maintaining systems, and contributing to broader IT initiatives.

What you'll do :

• Monitor support channels and take ownership of user issues through to resolution, escalating as needed.
• Work on site in our California DC - providing technical support to our users, and warehouse equipment.
• Troubleshoot and resolve hardware / software issues for end users (repair, replacement, setup, etc.).
• Accurately log tickets and maintain clear documentation.
• Assist with onsite IT support.
• Support provisioning and deprovisioning of users and devices.
• Report or escalate integration issues appropriately.
• Support physical site improvements (e.g. equipment installs / removals).
• Configure systems and follow IT processes and standards.
• Participate in departmental projects under guidance.

What you bring to the table :

Bonus if you have :

What we can offer you :

Why Fullscript

Great work happens when people feel supported, trusted, and inspired. You’ll join a team that :

⬦ Values innovation. We stay curious and keep finding smarter ways to make care better.

⬦ Supports growth. We learn together and take on new challenges that drive impact.

⬦ Puts people first. We win as a team and leave egos at the door.

\uD83D\uDCCC Apply now. Let’s build the future of healthcare together.

A Few Things to Know

We’re grateful for the high level of interest in joining Fullscript. Because of the number of messages we receive, we’re not able to review or respond to individual inquiries about open roles via email, LinkedIn, or other social platforms. Please apply directly through our careers page to ensure your application reaches our hiring team.

Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request. Email accommodations@fullscript.com for support.

All employment offers are contingent upon the successful completion of background checks, conducted in compliance with applicable federal, state, and provincial laws.

We also use AI tools to support parts of our hiring process, like screening and reviewing responses. Final decisions are always made by people. This process complies with privacy and employment laws across Canada and the U.S.

Learn More About Fullscript

\uD83C\uDF10   www.fullscript.com

\uD83D\uDCAC @fullscriptHQ on instagram

\uD83D\uDCFA Let’s make healthcare whole

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.