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Payment Services Associate - Atlanta Falcons
Payment Services Associate - Atlanta FalconsAMB Sports and Entertainment • Atlanta, GA, US
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Payment Services Associate - Atlanta Falcons

Payment Services Associate - Atlanta Falcons

AMB Sports and Entertainment • Atlanta, GA, US
Hace 2 días
Tipo de contrato
  • A tiempo parcial
Descripción del trabajo

Payment Services Associate - Atlanta Falcons

3 days ago Be among the first 25 applicants. The Atlanta Falcons Payment Services team assists Season Ticket Members by delivering top-notch service and customizable payment plans. The program provides reps with the necessary tools, skills, and experiences to build a solid foundation within the professional sports industry.

This is a seasonal, part-time role located at Mercedes-Benz Stadium in downtown Atlanta.

Role & Responsibilities

  • Recover past-due PSL and Season Ticket payments from clients
  • Identify, troubleshoot, and resolve unusual / adverse situations and make sound judgement decisions based on available facts
  • Proactively communicate with Season Ticket Members to determine needs and become experts on the products and services offered
  • Manage records within Archtics and CRM ticketing systems
  • Assist various departments on gamedays to develop further insight and skillset within the AMBSE family

Expectations

  • 60+ touchpoints daily
  • 30-hour work week, ability to work home games
  • Punctuality
  • Meet weekly goals set by management
  • Maintain positive demeanor, team spirit and professionalism at all times
  • Attend and contribute at meetings
  • This is an in-person position expected to work at Mercedes-Benz Stadium
  • Required Skills

  • Customer service oriented
  • Ability to produce timely results with a sense of urgency
  • Use of sound judgement and problem-solving skills
  • Uphold a high level of organization and attention to detail
  • Be flexible and adaptable to change
  • Educational Requirements

  • Bachelor's degree in Sports Management, Sales / Marketing, Communication, or Business preferred
  • Seniority level

  • Entry level
  • Employment type

  • Part-time
  • Job function

  • Other
  • Compensation

    Atlanta Metropolitan Area $60,000.00-$68,000.00

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    Payment Associate • Atlanta, GA, US

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