General Manager - RiNo

Job Description

Job Description

JETSET Pilates General Managers are dynamic leaders responsible for driving studio performance, revenue growth, and community connection. They embody the JETSET brand by fostering a high-performance culture, developing their team, and ensuring every client experience reflects excellence. The General Manager oversees all aspects of studio operations, with a strong focus on sales, business development, and team leadership. They serve as the face of the studio, building relationships with clients, leading the front-of-house team, supporting instructor performance, and ensuring smooth, efficient operations every day required to be in the studio for a minimum of 25 hours per week.

Duties and Responsibilities

• Drive all studio sales : memberships, packages, and retail, to achieve and exceed monthly revenue targets
• Develop and execute strategic initiatives to convert first-time visitors into long-term members
• Partner with the Franchise Business Manager and leadership team to analyze KPIs and create action plans to improve performance (sales, utilization, conversion, and membership retention)
• Manage outreach and local partnerships to build brand awareness and drive new client acquisition
• Lead, train, and develop Studio Leads to deliver an exceptional client experience
• Cultivate a positive, motivated studio culture focused on accountability, communication, and growth
• Host regular team meetings and recognition initiatives to maintain engagement and alignment
• Oversee daily studio operations including scheduling, payroll, and inventory management
• Ensure all client inquiries and issues are handled promptly, professionally, and with care
• Maintain JETSET brand standards across all touchpoints including studio cleanliness, hospitality, and energy
• Support and oversee the planning and execution of in-studio events, partnerships, and community activations
• Build relationships within the local fitness and wellness community to strengthen the JETSET network
• Create opportunities for local collaborations and events that drive exposure and new leads
• Represent JETSET as a brand ambassador in and outside of the studio

Qualifications

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.