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Automotive Call Center
Automotive Call CenterUSA Jobs • Tinley Park, IL, US
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Automotive Call Center

Automotive Call Center

USA Jobs • Tinley Park, IL, US
Hace 2 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Automotive Bdc Consultant

Position Summary : The Automotive BDC (Business Development Center) Consultant is responsible for handling inbound and outbound customer communications, setting service and sales appointments, and providing exceptional customer support. This role plays a key part in building strong customer relationships and driving dealership growth.

Key Duties & Responsibilities :

  • Answer inbound calls, online inquiries, and messages in a professional and timely manner
  • Make outbound calls to follow up with leads, service reminders, and appointment confirmations
  • Schedule and manage sales and service appointments
  • Update and maintain customer information in the CRM system
  • Provide product and service information to customers
  • Coordinate with sales and service teams to ensure smooth customer experiences
  • Meet daily and monthly performance goals
  • Deliver excellent customer service at all times

Requirements :

  • Minimum 1 year of customer service, call center, or dealership experience preferred
  • Valid drivers license with a clean driving record
  • Strong communication and organizational skills
  • Ability to work full-time in a fast-paced dealership environment
  • Basic computer and CRM knowledge is a plus
  • Positive attitude and willingness to learn

    • Benefits :

  • Full-time position with health insurance benefits
  • Employee discounts on vehicles, parts, and services
  • Opportunities for career growth and advancement
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    Call Center • Tinley Park, IL, US

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