Director of Client Success

A company is looking for a Director, Client Success - Programmatic.

Key Responsibilities :

Hire, train, and manage a team of programmatic client success managers, focusing on strategic execution and client communication

Align campaign strategies with client goals and identify growth opportunities and measurement challenges

Ensure QBRs and performance reports reflect strategic insights and clearly articulate the company's value

Required Qualifications :

8+ years of experience in programmatic media, digital advertising, or ad tech, with at least 3 years in a client-facing leadership role

Deep expertise in DSP platforms and measurement frameworks

Strong command of campaign performance metrics and optimization strategies

Experience leading client conversations at the director and VP levels across various verticals

High comfort level with Excel, PowerPoint, and analytics dashboards