Collection Specialist

About The Chefs' Warehouse

The Chefs' Warehouse, Inc. () combines exceptional quality and brand building with broadline food service distribution for more than 40 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality. We introduce more than 4,000 artisan producers of the world's finest ingredients from over 40 countries to the finest chefs in the world. We passionately consult, sell, and build relationships with more than 50,000 customers through the most experienced network of over 600 consultive sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants.

Mission : The mission of The Chefs' Warehouse is to provide the world's greatest ingredients to the world's best chefs.

Our C.H.E.F.S. Values :

Curious & Creative

Hungry For Food & Results

Entrepreneurial

Forward Thinking & Flexible

Supportive (Of Peers & Chefs)

Position Summary : The Credit & Collections AR Specialist calls for maintaining accounts receivable records and resolving credit issues.

What you'll do :

• Under the direction of the Corporate Credit Manager, monitors Accounts Receivable aging and identifies past due accounts.
• Contacts past due customers via phone and email daily.
• Resolves Billing and Customer Credit issues.
• Negotiates payment plans as needed.
• Maintains customer profiles and ensures accurate information received from sales team and forwarded to corporate for entry into the database.
• Obtains and emails requested POD's and customer Credit Memo(s).
• Research and processes customer claims of invoice payment.
• Research and processes charge backs, returns, and NSF items.
• Answers AR phone / email inquiries and follows up.
• Under the direction of the Corporate Credit Manager provides guidance, as required, to the cash applications team for proper application of customer payment(s).
• Assists with special projects as required.
• Provide weekly reporting to Corporate Credit Manager.
• Perform other job-related duties as assigned.

About you :

The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor.

Perks & Benefits :

The Chefs' Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, pregnancy, gender identity or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. We are dedicated to building an inclusive and diverse workforce.