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Oracle RMCS Support Consultant
Oracle RMCS Support ConsultantVirtualVocations • Henderson, Nevada, United States
Oracle RMCS Support Consultant

Oracle RMCS Support Consultant

VirtualVocations • Henderson, Nevada, United States
Hace 2 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

A company is looking for an Oracle RMCS Support Consultant.

Key Responsibilities

Provide Tier 2 and Tier 3 support for Oracle RMCS systems, resolving advanced issues

Monitor and manage support queues, ensuring SLAs are met and tickets are prioritized

Lead root cause analysis and mentor Level 1 support analysts while developing SOPs

Required Qualifications

Proven experience with Oracle ERP and EPM systems

Strong knowledge of RMCS and T2 / T3 support for Oracle Fusion Cloud

Experience with systems implementation methodologies, including waterfall and agile

Familiarity with JIRA or similar project management software is preferred

Fluency in English is required

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Consultant • Henderson, Nevada, United States

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