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IT Support Resource Consultant - Full Time (Onsite)

IT Support Resource Consultant - Full Time (Onsite)

The Dignify Solutions LLCCharleston, SC, United States
Hace 16 horas
Tipo de contrato
  • A tiempo completo
Descripción del trabajo
  • Configure and maintain mobile scanners and label printers (Zebra).
  • Troubleshoot and resolve hardware malfunctions, connectivity issues, and print quality problems.
  • Maintain a spare inventory and manage hardware replacements.
  • Act as the first point of contact for IT-related Oracle, MES, and Scanner / Label Printer issues in the production area.
  • Work with vendors (Zebra) for warranty claims.
  • Log, track, and escalate Oracle / MES issues
  • Provide quick resolutions to minimize production downtime.
  • Identify recurring hardware failures and suggest improvements.
  • Work with process engineers and IT teams to implement efficiency improvements.
  • Support IT audits related to hardware assets and configurations.
  • Maintain documentation for hardware configurations, IP mappings, and SOPs.
  • Support new system rollouts or upgrades related to scanning & printing technologies.
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    Consultant Onsite • Charleston, SC, United States

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