Director of Operations

The Council on Recovery is Houstons leading non-profit provider of prevention education treatment and recovery support services. For over 75 years The Council has been a trusted resource for individuals and families navigating substance use mental health and related challenges.

The Director of Operations provides strategic leadership and oversight of the organizations operational functions ensuring that systems policies and processes effectively support The Councils mission and programs. This role oversees facility management vendor and contract administration and Welcome Center and venue operations.

Working closely with the executive team and department leaders the Director of Operations enhances organizational efficiency strengthens infrastructure ensures compliance and fosters an environment of operational excellence.

Key Responsibilities

Operational Leadership

Oversee and optimize daily administrative and operational functions across departments.

Develop implement and monitor operational policies procedures and systems to ensure efficiency and effectiveness.

Partner with executive leadership to translate strategic goals into actionable operational plans and measurable outcomes.

Lead cross-departmental initiatives to improve workflow communication and accountability.

Facilities Welcome Center & Venue Management

Oversee management maintenance and utilization of all Council facilities and physical spaces ensuring they remain safe functional and welcoming.

Direct operations of The Councils Welcome Center and venue spaces ensuring exceptional client and guest experiences.

Coordinate logistics for internal and external events including space reservations setup vendor coordination and operational support.

Support expansion renovation or relocation projects through space planning and resource management.

Human Resources & Compliance Support

Collaborate with HR leadership to promote a positive organizational culture employee engagement and compliance with employment laws.

Support implementation of HR policies professional development initiatives and performance management systems.

Ensure operational practices comply with all federal state and local regulations as well as grant and accreditation requirements.

Finance Contract & Vendor Management

Partner with the CFO to monitor budgets manage operational expenses and ensure fiscal accountability.

Lead contract and vendor management processes including negotiation procurement compliance monitoring and performance evaluation.

Establish systems for tracking vendor agreements renewals and service quality to ensure cost-effective high-quality partnerships.

Support grant compliance and reporting through operational data collection and documentation.

Strategic Initiatives & Continuous Improvement

Lead organizational improvement and efficiency projects that strengthen internal systems and sustainability.

Identify opportunities for innovation and process improvement across departments.

Provide data-driven insights and operational reporting to inform leadership decision-making.

Requirements

Education & Experience

Bachelors degree in Business Administration Nonprofit Management or related field required; Masters preferred.

Minimum 7 years of progressively responsible experience in operations administration or organizational leadershippreferably in a nonprofit or healthcare setting.

Proven experience managing teams budgets facilities contracts and organizational systems.

Skills & Competencies

Strong leadership collaboration and strategic thinking skills.

Excellent organizational and project management abilities.

Knowledge of nonprofit compliance risk management and governance standards.

Demonstrated ability to build and maintain relationships across departments and with external partners and vendors.

Proficiency in Microsoft Office Suite project management tools and database systems.

Commitment to The Council on Recoverys mission values and principles.

Required Experience :

Director

Key Skills

Risk Management,Negiotiation,Operational management,Smartsheets,Strategic Planning,Team Management,Budgeting,Leadership Experience,Program Development,Supervising Experience,Financial Planning

Employment Type : Full Time

Experience : years

Vacancy : 1