Desktop Support Specialist

Desktop Support Specialist - $24-27 / hr

Manhattan, NY (Onsite)

3+ Month Contract to possible hire

Job ID 25-09815

Our client is looking for Desktop Support Specialist. This is a 3+ months contract to possible hire opportunity based in Manhattan, NY (Onsite).

Qualifications :

Requires 3+ years of related work experience.

Desktop support- high volume, high priority.

Must be able to provide or have "white glove treatment to executives.

Knowledge of data backup and recovery tools.

Installing, upgrading, and migrating of PC's.

Break / fix for Window OS and printers.

Able to document service tickets.

Configuring hardware and applications.

Configuring network connectivity.

Certification :

A+ Certification is a huge plus but not a must have.

Must Have & Desired Skills :

Must be able to provide white-glove treatment to executives strong communication skills

Responsibilities :

Provide onsite support to users with operational and technical support.

Resolve incidents and problems associated with end user equipment.

Support uses connecting or attempting to connect to the corporate network and assists in the coordination and completion of accessing LAN, print, and file service.

Provide repair and maintenance for mobile devices.

Install, upgrade, and repair equipment (desktops, laptops, monitors, and associated peripherals).

Provide software break / fix services and replacement of non-warranty assets for end users.

Provide network printers and scanner network connectivity, including providing network support for device configuration, IP address, and direct TCP / IP output.

Configure and support end-users on mobile computing platforms.

Deskside support services as required.

Pay Range for CA, CO, IL, NJ, NY, WA, and DC : $24 / hour to $27 / hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and / or experience.

Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we are concerned about conviction that is directly related to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

About the Client

Our client is a nationwide IT Service provider for many fortune 500 / 100 companies.

About Solugenix

Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure complianceproviding clients with reliability and a strong competitive edge.

Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means more than just businessit means having a dedicated ally focused on your success in today's fast-evolving digital world.