Talent.com
Senior Operations Support IT Analyst

Senior Operations Support IT Analyst

GlobalchannelmanagementCharlotte, NC, US
Hace 2 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Job Description

Job Description

Senior Operations Support IT Analyst needs 5-8 years in Salesforce administration and support with MuleSoft integration experience

Senior Operations Support Analyst requires :

  • Strong Salesforce administration proficiency (security model, data management, customization)
  • Working knowledge of MuleSoft Anypoint Platform and API management
  • Experience with SOQL, Data Loader, REST / SOAP APIs
  • Charlotte, NC ; Iselin, NJ
  • Basic understanding of Apex and Visualforce for troubleshooting
  • Familiarity with version control and change management
  • Salesforce Administrator certification (ADM 201)
  • Additional certifications : Platform App Builder, Service Cloud Consultant, MuleSoft Developer
  • Experience with Einstein Analytics, Agile / Scrum, and DevOps practices
  • Occasional after-hours support for critical issues and release deployments; schedule flexibility required based on business needs.

Senior Operations Support Analyst duties :

  • Serve as primary contact for complex Salesforce and MuleSoft issues; diagnose, triage, and resolve incidents within SLAs while documenting solutions
  • Manage user accounts, profiles, roles, permissions, custom objects, fields, and validation rules; conduct system audits and optimize performance
  • Troubleshoot Anypoint Platform integrations, monitor API health, resolve connectivity issues, and ensure data synchronization across systems
  • Support Sales Cloud, Service Cloud, and Experience Cloud; troubleshoot automation tools (Process Builder, Flow, Workflows); maintain reports and dashboards
  • Partner with business users and development teams; translate technical concepts; participate in release management and testing
  • Identify process optimization opportunities; stay current with Salesforce releases; recommend best practices; contribute to documentation and training
    • Crear una alerta de empleo para esta búsqueda

    It Support Analyst • Charlotte, NC, US

    Ofertas relacionadas
    • Oferta promocionada
    • Nueva oferta
    On-Site IT Support Analyst

    On-Site IT Support Analyst

    LCI - Lawinger Consulting, Inc.Monroe, NC, United States
    A tiempo completo
    Provide IT support to on-site employees and resources.Gather client and problem information, troubleshoot and resolve when possible, or escalate quickly and accurately when appropriate.Provide oper...Mostrar másÚltima actualización: hace 13 horas
    • Oferta promocionada
    • Nueva oferta
    IT Support Analyst

    IT Support Analyst

    AccruePartnersCharlotte, NC, United States
    A tiempo completo
    A rapid-expansion service organization headquartered in Charlotte with a national footprint and bold growth agenda, aligning with a market leader poised to redefine its category.A brand that merges...Mostrar másÚltima actualización: hace 13 horas
    • Oferta promocionada
    • Nueva oferta
    Senior Enterprise Systems Analyst Blue Yonder Category Management

    Senior Enterprise Systems Analyst Blue Yonder Category Management

    Acosta GroupCharlotte, NC, United States
    A tiempo completo
    Senior Enterprise Systems Analyst Blue Yonder Category Management.Join to apply for the Senior Enterprise Systems Analyst Blue Yonder Category Management role at Acosta Group.The Senior Enterprise ...Mostrar másÚltima actualización: hace 13 horas
    • Oferta promocionada
    • Nueva oferta
    Service Support Analyst

    Service Support Analyst

    Cynet SystemsCharlotte, NC, United States
    A tiempo completo
    The IT Service Desk Agent I will provide front line telephoneemail support to internal customers with IT related software and hardware issues. Aid customers concerning the use of computer hardware (...Mostrar másÚltima actualización: hace 12 horas
    • Oferta promocionada
    • Nueva oferta
    IT Helpdesk Analyst

    IT Helpdesk Analyst

    QuiltCharlotte, NC, United States
    A tiempo completo
    We're looking for a proactive and customer-focused.This role provides first-level technical support to both onsite and remote employees, ensuring smooth daily operations and minimizing downtime.The...Mostrar másÚltima actualización: hace 13 horas
    • Oferta promocionada
    • Nueva oferta
    Senior Enterprise Systems Analyst - Blue Yonder Category Management

    Senior Enterprise Systems Analyst - Blue Yonder Category Management

    Acosta GroupCharlotte, NC, United States
    A tiempo completo +1
    Senior Enterprise Systems Analyst -Blue Yonder Category Management.Enterprise Application portfolio, with a primary focus on Space Management solutions powered by Blue Yonder.This position is respo...Mostrar másÚltima actualización: hace 13 horas
    • Oferta promocionada
    Temporary Shipping Assistant

    Temporary Shipping Assistant

    FedExNewton, NC, US
    A tiempo completo +1
    Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sector that helps keep America, and our economy, moving.Be part o...Mostrar másÚltima actualización: hace 5 días
    • Oferta promocionada
    • Nueva oferta
    IT Support Analyst-ITSA

    IT Support Analyst-ITSA

    North Carolina StaffingCharlotte, NC, United States
    A tiempo completo
    This position will serve as the primary IT support liaison for their region.They will also assist other team members to complete demands of the business. Managing escalated incidents and requests fr...Mostrar másÚltima actualización: hace 13 horas
    • Oferta promocionada
    IT Support Analyst

    IT Support Analyst

    Peterson Technology PartnersCharlotte, NC, United States
    A tiempo completo
    Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.The Helpdesk Administrator role is to ensure proper computer operation so that end users can accomplis...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    • Nueva oferta
    IT Support Specialist

    IT Support Specialist

    United UtilityCharlotte, NC, United States
    A tiempo completo
    United Utility is your partner in powering the future.We provide comprehensive and innovative offerings that support power infrastructure investments across the United States.As the parent company ...Mostrar másÚltima actualización: hace 12 horas
    • Oferta promocionada
    Remote Investment Analyst – AI Trainer ($50-$60 / hour)

    Remote Investment Analyst – AI Trainer ($50-$60 / hour)

    Data AnnotationHickory, North Carolina
    Teletrabajo
    A tiempo completo +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Mostrar másÚltima actualización: hace 20 días
    • Oferta promocionada
    • Nueva oferta
    IT Specialist Intermediate

    IT Specialist Intermediate

    COLSACharlotte, NC, United States
    Indefinido
    CTDI is a large-scale logistics repair and engineering company that services the world’s largest telecommunications and cable providers. CTDI has over 11,000 employees in over 65 US Operations and a...Mostrar másÚltima actualización: hace 12 horas
    Senior Operations Support IT Analyst

    Senior Operations Support IT Analyst

    GlobalchannelmanagementCharlotte, North Carolina, United States
    A tiempo completo
    Senior Operations Support IT Analyst needs 5-8 years in Salesforce administration and support with MuleSoft integration experience. Senior Operations Support Analyst requires : .Strong Salesforce admi...Mostrar másÚltima actualización: hace 5 días
    • Oferta promocionada
    • Nueva oferta
    IT Support Specialist - Connectivity Support (Remote East Coast USA)

    IT Support Specialist - Connectivity Support (Remote East Coast USA)

    Blue Star Partners, LLCCharlotte, NC, United States
    Teletrabajo
    A tiempo completo
    IT Support Specialist - Connectivity Support.Primarily Remote – Some travel to sites as needed – Must be local to Charlotte, NC. Hours over 40 will be paid at Time and a Half).The IT Support Special...Mostrar másÚltima actualización: hace 12 horas
    • Oferta promocionada
    • Nueva oferta
    IT Support Specialist Connectivity Support Remote East Coast USA

    IT Support Specialist Connectivity Support Remote East Coast USA

    Blue Star Partners, LLCCharlotte, NC, United States
    Teletrabajo
    A tiempo completo
    IT Support Specialist - Connectivity Support.Primarily Remote – Some travel to sites as needed – Must be local to Charlotte, NC. Hours over 40 will be paid at Time and a Half).The IT Support Special...Mostrar másÚltima actualización: hace 12 horas
    • Oferta promocionada
    IT Solutions Manager

    IT Solutions Manager

    Addison GroupCharlotte, NC, US
    A tiempo completo
    Location : Charlotte, North Carolina.Salary : $120,000 - 150,000 / Year (FTE exempt).Retirement Plans (like a 401(k)).Paid time off (PTO) including vacation and sick days. The IT Solutions Manager lea...Mostrar másÚltima actualización: hace 2 días
    • Oferta promocionada
    • Nueva oferta
    Senior Business System Analyst - Remote

    Senior Business System Analyst - Remote

    SentaraCharlotte, NC, United States
    Teletrabajo
    A tiempo completo
    This position is responsible for support, enhancement and implementation software applications used within the organization. Oversees and directs intermediate scale projects or components of large-s...Mostrar másÚltima actualización: hace 12 horas
    • Oferta promocionada
    Business Applications Analyst Senior

    Business Applications Analyst Senior

    USAACharlotte, NC, US
    A tiempo completo
    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military...Mostrar másÚltima actualización: hace 1 día