Resident Network Engineer

Resident Network Engineer

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner / customer office.

Who We Are :

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description :

Location – Greater Sacramento CA / Roseville CA ONSITE

Join a dynamic team in the enterprise sector of Juniper Networks and work alongside the best and brightest in the networking industry.

You will be responsible for working side-by-side with supporting the customer's operations.

The Resident Engineer is an integral part of our mission within the enterprise sector, providing pre & post-sales support of Juniper Networks products. You will be part of a customer account that has experienced high, steady growth over the past few years. As an Extended Expertise Engineer, you will be the trusted advisor to our customers working on-site supporting our mission to help them quickly and completely adopt the Juniper portfolio of products. This is a highly technical role, and you will develop and maintain expert-level skill sets on our products and solutions deployed within the customer's environment.

Role Responsibilities :

• To hold network information gathering workshops with the Customer to understand the Customer’s existing network design and technical requirements of new network designs.
• To understand the Customer’s organizational structure and become familiar with the Customer’s network implementation and support processes and procedures to help in supporting a network that is available and sustainable.
• To carry out testing of new Designs, features, and functionality as required by the Customer in a laboratory environment and to help develop plans to implement and verify that they are operating correctly in the live network.
• To test patches and fixes to operating software and to ensure that they are implemented and functioning correctly in the pre-production test network and then live network as implementation plans dictate.
• Troubleshoot equipment and network problems and open and track JTAC cases to resolve problems on pre- and post-production issues.
• To raise equipment, Return Material Authorizations (RMA’s) and to track these through to problem resolution
• To produce a written summary report of the status of Design projects, equipment and network problems regularly to the Customer
• To hold technology workshops with the Customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and / or solutions that are being tried
• To train the Customer’s design, implementation, and support personnel to configure and operate the Juniper Networks products
• To assist the Customer in developing Network Operating and Equipment Operating Procedures
• Support the production environment of Juniper products within the Customer infrastructure
• Support ongoing efforts in defining best practice policies for Juniper product applications used by Customer Juniper Business Use Only
• The Resident Engineer is expected to peer with other employees performing similar resident engineering roles where lessons learned may help minimize risk associated with major network upgrades or changes in the network.

The RE will be expected to develop secondary skills in other products in the Juniper product portfolio.

Required Background Qualifications :

Additional Skills :

Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, User Experience (UX)

What We Can Offer You :

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected :

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Job : Engineering

Job Level : TCP_04

States with Pay Range Requirement

The expected salary / wage range for a U.S.-based hire filling this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education / training, and / or skill level. If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay. If this is a non-sales role, then the listed salary range reflects base salary only. Variable incentives may also be offered. Information about employee benefits offered can be found at

USD Annual Salary : $101,900.00 - $234,500.00

HPE is an Equal Employment Opportunity / Veterans / Disabled / LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here : Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran / Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.